You can report a pothole using the 311 system. Online or in the app, you can make a “Potholes” request. This typically takes 2 days. When you make the request it is highly recommended that you attach pictures. This will help City workers locate the pothole when visiting the site. You can reach out to our office if the request if it is not repaired sufficiently or at all.

These repairs are done frequently, and typically involve filling in the pothole with asphalt. If you notice that the pothole is still sinking in, please reach out to our office so we can redirect appropriate resources to the issue.

These might also be referred to as Automated Traffic Violation Enforcement Systems (ATVES).

First, you should submit a 311 service request and contact our office. Then, you can fill out this application for new cameras (this can be used for red light, speed, or commercial cameras). You can then submit the application to ATVES.Project@baltimorecity.gov. We recommend you CC us on this email. Alternatively, you can mail in the application to 417 E. Fayette Street 5th Floor, Baltimore, MD, 21202.

DOT will conduct an investigation of the location after the application is submitted. If they deem a camera is necessary, they will present the proposal to the Location Evaluation Committee. If it is approved, it then goes to the DOT Director for approval. This process takes at least 60 days.

Note that speed cameras can only be placed within ½ mile of a school and both red light and speed cameras can only be installed on already lighted intersections (have traffic lights).

You can view current traffic signal updates using this map.

You can file an application for establishing art in the right of way online. Typically, an organization (such as a local community association) has to support the application. You will also need the approval of at least 60% of adjacent occupants and property owners abutting the project.

You can visit Balt311 and input your 311 service request to see any actions taken as well as a projected date to have your request resolved.

You can also reach out to our office for a likely timeline and next steps.

Baltimore City operates a Residential Reserved Disabled Parking Program. To be eligible, the applicant must have a permanent disability that limits their mobility; cannot have accessible off-street parking; and the applicant must be unable to utilize public transportation.

You can find the application online or call 443-573-2800 to have an application mailed to you. This application requires six neighbor signatures, including the two abutting neighbors.

If you would like to know more about the process or assistance you can reach out to our office.

After filing a 311 request, it will be assigned to a DOT investigator. They will visit the site and determine if traffic calming measures are warranted. If they are, DOT will collect data on the location and conduct a traffic study. Then, they will submit a traffic design proposal to the local community association, who can voice their opposition or support for the proposal. This process can be facilitated by a resident petition.

If the proposal is declined, DOT will compile a secondary proposal. Once a proposal is accepted, the Fire Department will inspect the property and approve the modification. This is to ensure that their operations (such as access to fire lanes or fire hydrants) will not be disrupted by the project.

After these steps, the project will be issued a work order and placed on DOT’s queue. Due to the many steps (and agencies) involved as well as the delays already experienced from supply chain disruptions, a traffic calming project could take several months to a year to complete.

Any vehicle parked on public property (such as a city street) for more than 48 hours can be towed for abandonment.

You should first file a 311. It is helpful if you include the license plate and pictures of the vehicle. You can then reach out to our office with the 311 request number and the location of the vehicle.

As explained above, most DOT projects are experiencing significant delays. Streets repaving projects are prioritized based on the road’s conditions. This backlog is more than a year, currently.

You can view current repaving projects online using DOT’s dashboard. In the First District, there are a total of 7 repaving projects in progress or completed in 2022.

There is an opportunity as a City Council office in January to advocate for about three streets that we believe must be prioritized. This may be an option in some cases.

If BGE or another contractor performs work on a city road, they are required to repave it and repair it to its previous condition.

If you would like to have a road repaved you can file a 311 request and reach out to our office with the location. We encourage you to also submit photos of the road conditions.

The 311 system is being continually improved. Currently, when a 311 is sent between agencies (such as when it is mistakenly assigned to an incorrect department) it may be automatically closed. Additionally, requests that are deemed as “duplicates” may be closed automatically. For example, this can occur when multiple neighbors file a request for traffic calming at one location. The relevant agency will work on the oldest 311 request.

If your 311 is automatically closed you can reach out to our office.

City contractors, such as Verizon or BGE, will periodically have to excavate City streets for various projects. As part of their partnership with the City, they are responsible for repaving it to at least its original condition. This is independent of repaving roads that are worn down or in poor maintenance. Contractors typically have 120 days to repair the street.